I have ordered flowers and cake through this website. My order number is 9711-11220. I have ordered the flowers and cake and got the cheapest flower from the corner shop which even wasnít fresh and a few days old cake which we have to throw away . Both were difrent from the picture . when I have contacted them they said itís fine and fresh so they canít replace or refund. But itís clearly written in there website you client isnít satisfied with delivery they will replace or full refund. Itís not the first time I have used them but it was last time. I will never use them again as they charge crazy amount for the cheapest product. Should have used glovo or other companies. Thanks but I will claim my money back. Here are the pic of what I have ordered and what I have got.
our client (with UFL from 2020-02-08)
Date of review: 2020-02-15
Delivery to: Poltava
I really like everything I ordered. they delivered it on time. and what is really special about this site is that the customer service is excellent! especially Agent Maria. I would like to thank her for being so sweet and answering all my questions ! you are the best !