our client (with UFL from 2020-07-09)
Date of review: Yesterday
Delivery to: Kiev - Local district
I am very disappointed with the service. I placed an order for my girlfriends birthday and it still has not been delivered. When I went to the site, it showed that my order was in progress but it states that it's not paid!
I checked my bank statement and the money has been taken from my account.
I spoke to an agent on the online chat and really wasn't very helpful at all and whenever I asked the agent a question, it took them forever to answer!
I have sent an email to the general manager and I am waiting for a reply but I'm not getting my hopes up too high.
This is ongoing and remains to be concluded.
I am very disappointed and it has really ruined my surprise for my girlfriend!