Hello,
The florist called the person before the delivery. The flowers were supposed to be surprise however it was ruined by early call. I'd like you to review the process of delivery.
Regards,
Abdullah Abdullah rate service:
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Hello
We are very sorry that you were disatisfied with the fulfilment of your order, but in our rules of the delivery we reserve the right to call the recipient before delivery. In this case we don't specify the items to be delivered and the sender's name, so surprise is remained.
You can see this rules of the delivery on our web site
Koby Levy
Date of review: 2016-07-11
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Koby Levy rate service:
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Emmanouil Kardamylas
Date of review: 2016-07-11
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Emmanouil Kardamylas rate service:
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I ready use your service in the future!
Roberto
Date of review: 2016-07-11
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Christopher
Date of review: 2016-07-11
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Fabulous service as before. Thank you. Christopher rate service:
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I ready use your service in the future!
Manager response:
Thank you dear Christopher for your order and for the message! Happy to serve you!